Frequently Asked Questions
We are usually asked about:
Which payment method are you accepting?
We accept Paypal and all major credit cards. Online credit card orders are processed safely & securely by 2Checkout, one of the world’s leading merchant payment gateways.
What if I don’t like any of the logo designs you produce?
If you feel none of the logo designs produced match your needs or answer your original design specifications we will refund your full payment immediately and without any fuss.
What file formats do you support?
We support the following types.
What is your delivery time?
We strive to deliver all initial logo choices within 3-5 working days and revisions not longer than 3 to 5 business days.
(In very busy periods these times may stray so please just drop us a line if you think we are taking too long).
How do you deliver my new logo?
We’ll deliver your logo via email.
What about Copyright.. Who owns it?
You do. Our Company can not be held responsible for any issues that may arise after delivery is made.
Can my logo have a see through background?
Yes, you will have a see through background of your logo along with other formats such as EPS or PSD.
How can you provide this service for such a low price?
We have served almost 300+ customers in last few years. Most of them are start-ups and new business owners. This is the reason our services are low priced so they can get a logo design in affordable prices.
Can you recreate my existing logo in vector format?
Yes, send us an email with a copy of the logo you want in vector format, we will reply with a very competitive quote. The price very much depends on the complexity of the existing design.
What will I get with Pro Package?
Pro package includes:
- Logo Design
- Business Card
Social Media Branding
- Facebook Cover
- Twitter Cover
What is 100% Guarantee?
If you are not happy with any of the delivered concepts, we will provide you with one redraw session of 2 new concepts free of charge.
If you reject all the concepts, you will get refund of your money. No Questions Asked!
If that is the case, the logo designs and variants you received will of course no longer be your copyright property.